Shipping policy

Shipping Rates

Shipping rates are calculated on checkout based on the shipping address.

We ship with the following companies:

  • Canada Post
  • UPS
  • Purolator
  • Chit Chats
  • Sendle
  • UniUni

Untracked Packages / Lettermail

Untracked packages are sent by Canada Post Lettermail.
We offer shipping via untracked lettermail as a low cost shipping option for lightweight items.
We have no way of confirming delivery or providing estimates for arrival. As such we cannot offer refunds on packages that do not arrive. 

Countries we ship to

  • Canada
  • United States
  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Ireland
  • Italy
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

Handling times

Orders are being shipped out within 1-3 work days after the order has been received and paid for.

Shipping Location

Unless stated otherwise in the product description, all items ship from our Ottawa (Ontario) location.