Shipping policy
Shipping Rates
Shipping rates are calculated on checkout based on the shipping address.
We ship with the following companies:
- Canada Post
- UPS
- Purolator
- Chit Chats
- Sendle
- UniUni
Untracked Packages / Lettermail
Untracked packages are sent by Canada Post Lettermail.
We offer shipping via untracked lettermail as a low cost shipping option for lightweight items.
We have no way of confirming delivery or providing estimates for arrival. As such we cannot offer refunds on packages that do not arrive.
Countries we ship to
- Canada
- United States
- Austria
- Belgium
- Czech Republic
- Denmark
- Finland
- France
- Germany
- Ireland
- Italy
- Netherlands
- Norway
- Poland
- Portugal
- Spain
- Sweden
- Switzerland
- United Kingdom
Handling times
Orders are being shipped out within 1-3 work days after the order has been received and paid for.
Shipping Location
Unless stated otherwise in the product description, all items ship from our Ottawa (Ontario) location.